The Triple Aim, as first defined by the Institute for Healthcare Improvement, is a framework with three goals: improving the individual experience of care, improving the health of populations, and reducing per capita costs of care for populations.
As Dr. Amy Boutwell explains in the following video, you should measure the Triple Aim because increasingly you will be held accountable for improving health, patient experience, and the total cost of a patient’s care no matter what the setting.
The implications of Triple Aim measurement can be profound. Generating and analyzing performance data are critical to tracking results and continuous improvement. Data analysis can help you determine what needs more attention or even a different approach, helping to ensure improved patient care and health.
Measuring and tracking the Triple Aim could, for example, help you improve blood pressure readings in patients whose hypertension chronically exceeds guidelines. Similarly, improving patients’ experience of care might mean providing extended hours. At the same time, tracking costs can help you identify how to streamline care and to improve efficiency.